returns.
Every OffScript piece is printed when you order. There's no warehouse, no overstock — and no change-of-mind returns.
what we do replace, free
- Manufacturing defects (peeling, misprint, stitching).
- Damage in transit (busted packaging, water damage).
- Wrong item or size shipped versus what you ordered.
how to file a claim
- Within 7 days of delivery.
- Photo + a short unboxing/issue video.
- From your order page, hit file a claim.
If we agree, we reprint and reship at our cost — or refund if the item's discontinued.
size guide vs returns
Wrong size you picked? We can't take it back — but we'll always help recommend a size from our guide before you order. DM us on Instagram if unsure.
cancellations
Until your order moves into printing, you can cancel for a full refund. Once it's printed, it's yours.